


Frequently Asked Questions
What can I do if my balm melts?
Not to worry if your balm melts. This is normal and characteristic of the ingredients, and will not compromise the efficacy of the formula. To return your balm to its original consistency:
1. Screw the lid on tightly and place jar upright in a bowl of very hot water.
2. Allow to melt completely, then carefully transfer to your freezer or refrigerator for a few hours.
3. Let your jar return to room temperature before using.
Will 24 Karat Gold Restorative Balm stain?
While this balm will never stain skin, the potent antioxidants found inCoQ10, Turmeric, Seabuckthorn berry, and Calendula can stain fabric due to their natural pigmentation.
Vibrant color = plant nutrients! Be sure to allow all traces of oil to absorb into your skin before laying down onto light colored sheets or pillows. 24 Karat Gold makes a superb daytime moisturizer, and if you are concerned at all about staining, just reserve your balm for daytime use.
Are these formulas acne friendly?
Why is there graininess in my balm?
Your balm is still just as potent even in a semi-solid grainy state. You can certainly use the balm with a grainy texture - they will melt into you skin as they warm upon touch. Or, you can easily return it back to a smooth solid state with the above mentioned method.
Will Onyx face mask stain?
Why do I feel tiny grains in my jar of Sterling Honey Polish?
What does Garnet Lip Glaze smell like?
How can I try before I buy?

Frequently Asked Questions
What can I do if my balm melts?
Not to worry if your balm melts. This is normal and characteristic of the ingredients, and will not compromise the efficacy of the formula. To return your balm to its original consistency:
1. Screw the lid on tightly and place jar upright in a bowl of very hot water.
2. Allow balm to melt completely, then carefully transfer to your freezer or refrigerator for a few hours.
3. Let your jar return to room temperature before using.
Will 24 Karat Gold stain?
While this balm will never stain skin, the potent antioxidants found inCoQ10, Turmeric, Seabuckthorn berry, and Calendula can stain fabric due to their natural pigmentation.
Vibrant color = plant nutrients! Be sure to allow all traces of oil to absorb into your skin before laying down onto light colored sheets or pillows. 24 Karat Gold makes a superb daytime moisturizer, and if you are concerned at all about staining, just reserve your balm for daytime use.
Are PSE formulas acne friendly?
Why is there graininess in my balm?
Your balm is still just as potent even in a semi-solid grainy state. You can certainly use the balm with a grainy texture - they will melt into you skin as they warm upon touch. Or, you can easily return it back to a smooth solid state with the above mentioned method.
Will Onyx face mask stain?
Why do I feel tiny grains in my jar of Sterling Honey Polish?
What does Garnet Lip Glaze smell like?
How can I try before I buy?